Grand Hotel Holiday Resort ★★★★

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Grand Hotel Holiday Resort | Hersonissos | Greece

Main Street, Hersonissos, 70014, Greece

➤ Grand Hotel Holiday Resort | Crete

Grand Hotel Holiday Resort rests 25 kilometres east of Heraklion International airport and 2.5 kilometres from Hersonissos on the north coast of the Mediterranean island of Crete.

This 4-star hotel offers newly constructed bungalows with captivating views to the sea in combination with 4 swimming pools and beautiful poolside bars.

American breakfast can be enjoyed daily. Dionysus Restaurant offers a dining terrace serving Greek and International cuisine, while the snack-bar restaurant offers a-la carte choices right by the main pool.

Surrounded by well-kept colourful gardens, the complex also features a stylish lobby area, a wellness centre and supervised mini club with special programme of activities for children.

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Room choices in Grand Hotel Holiday Resort

Grand Hotel Holiday Resort Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Towels/sheets (extra fee), Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath
Bedroom Linen, Wardrobe or closet
View Pool view, Garden view, View
Outdoors Outdoor furniture, BBQ facilities Additional charge, Terrace, Garden
Kitchen Cleaning products, Tumble dryer, Electric kettle, Refrigerator
Room Amenities Socket near the bed
Activities Bingo, Aerobics, Live sport events (broadcast), Live music/performance, Themed dinner nights, Tennis equipment Additional charge, Water park, Evening entertainment, Kids' club, Entertainment staff, Darts, Karaoke, Table tennis, Billiards Additional charge, Children's playground, Games room, Tennis court Additional charge
Living Area Desk
Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV
Food & Drink Wine/champagne Additional charge, Kid-friendly buffet, Kid meals, Special diet menus (on request), Snack bar, Bar, Restaurant, Tea/Coffee maker
Parking Free private parking is possible on site (reservation is not needed)., Accessible parking
Reception services Invoice provided, Lockers, Concierge service, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment, Board games/puzzles, Babysitting/child services
Cleaning services Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Key card access, 24-hour security, Safety deposit box Additional charge
General Minimarket on site, Shared lounge/TV area, Designated smoking area, Air conditioning, Tile/marble floor, Heating, Soundproofing, Car hire, Packed lunches, Chapel/shrine, Lift, Family rooms, Non-smoking rooms, Wake up service/Alarm clock
5 swimming pools Seasonal, All ages welcome, Shallow end, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Seasonal, Adult only, Shallow end, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Seasonal, All ages welcome, Water slide, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas, Seasonal, All ages welcome, Heated pool, Shallow end, Pool/beach towels, Seasonal, All ages welcome, Pool with view, Shallow end, Water slide, Swimming pool toys, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas
Wellness Kids' pool, Fitness, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Steam room, Spa facilities, Light therapy, Body scrub, Body treatments, Pedicure, Manicure, Make up services, Waxing services, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Water slide, Hammam Additional charge, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken German, Greek, English, French, Italian

Grand Hotel Holiday Resort Terms and Conditions

Check-in From 14:00 to 00:00
Check-out From 00:00 to 11:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash is not accepted Grand Hotel Holiday Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Grand Hotel Holiday Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Sauna is closed from Tue 11 Aug 2020 until Sat 31 Oct 2020

Fitness centre is closed from Tue 11 Aug 2020 until Sat 31 Oct 2020

Hot tub/jacuzzi is closed from Tue 11 Aug 2020 until Sat 31 Oct 2020

Indoor Pool is closed from Fri 19 Jun 2020 until Thu 01 Apr 2021

Main Pool is closed from Sun 01 Nov 2020 until Thu 01 Apr 2021

Relaxing Pool is closed from Sun 01 Nov 2020 until Thu 01 Apr 2021

Water Park is closed from Sun 01 Nov 2020 until Thu 01 Apr 2021

Kids Area Pool is closed from Sun 01 Nov 2020 until Thu 01 Apr 2021

License number: 1039K014A0011701

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Best price guarantee on our site. Book here and avoid any surprises at your arrival to Grand Hotel Holiday Resort. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Grand Hotel Holiday Resort?

WiFi is available in all areas and is free of charge.

Is there free parking available at Grand Hotel Holiday Resort?

Free private parking is possible on site (reservation is not needed)., Accessible parking

What are the outdoor activities at Grand Hotel Holiday Resort

Outdoor furniture, BBQ facilities Additional charge, Terrace, Garden

What languages are spoken at Grand Hotel Holiday Resort?

German, Greek, English, French, Italian

What are the general services offered at Grand Hotel Holiday Resort?

Minimarket on site, Shared lounge/TV area, Designated smoking area, Air conditioning, Tile/marble floor, Heating, Soundproofing, Car hire, Packed lunches, Chapel/shrine, Lift, Family rooms, Non-smoking rooms, Wake up service/Alarm clock

Are pets allowed at Grand Hotel Holiday Resort?

Pets are not allowed.

What is the check-in time at Grand Hotel Holiday Resort?

From 14:00 to 00:00

What is the check-out time at Grand Hotel Holiday Resort?

From 00:00 to 11:00

100% real reviews of Grand Hotel Holiday Resort

If you have any questions regarding the facilities or services provided at Grand Hotel Holiday Resort, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Grand Hotel Holiday Resort
Very Good
Perfect location. Very friendly and helpfull english-speaking staff. Good and clean rooms. Nice live music and terrace. Easy and good car rental. Dimitri at the coffee counter.
The food is good, but not that much variation possible. WiFi sometimes good, sometimes not. The gym definitely not good; too small; too old equipment.
8,0
Purpose of trip: Leisure trip
What was the highlight of Grand Hotel Holiday Resort
Expensive but enjoyable stay in isolation.
The structure of the hotel was very nice. From the moment we arrived the staff in general had been very kind with us. There was a nice variety of food and good service overall (in terms of cleaning and animators). The attached “slide park” was great fun and the large pool is good also, although sometimes crowded. Some of the evening programs were very nice (e.g. magic show, quiz). There was a frequent minivan shuttle service to a nearby beach, which we did not try.
The service (i.e. not the food) in the all-inclusive buffet-style restaurant could be much improved (we did not try the a-la-carte one), it did not reflect a 4 stars hotel. The waiters seemed to be very inexperienced in terms of handing out utensils, collecting plates, placing used water bottles from one table to another, etc. The whole system in the restaurant was a bit weird. The service menu in the bars was very limited and “conservative”: all cocktails were from pre-mixed bottles, so you could not ask for alcohol-free versions. The only four alcohol-free cocktails tasted very artificial from sugary concentrates instead of fresh juices, which was typical for all juices served even for meals. The animator team was doing their best, however the evening programs were not always that entertaining (e.g. karaoke). The “game room” was very disappointing. The two pool tables and air hockey table didn’t work, the table tennis table was in a very bad shape. There was not much else in the game room. The gym was also very disappointing. One of the two treadmills did not work, the number of equipment was very small, and missing some essentials (such as dumbbells or cable machines). The hotel is located next to a busy road, making it rather isolated if you are on foot.
7,0
Purpose of trip: Leisure trip
What was the highlight of Grand Hotel Holiday Resort
Overall my stay was good but there are some improvements which are needed.
The room was lovely, modern spacious and clean; it was cleaned on a daily basis. There is a good choice of different pools which are all clean. The best part of the hotel is the slides; they were very fun. The food was excellent and there was always a great variety of food everyday; always something different. Most of the staff were really friendly; George was the best waiter. When you arrive at the hotel there is someone who takes your luggage to your room and there is transfers which take you around the complex as it’s very large.
The Wi-Fi is awful - I turned mine off and used my data roaming as it was that bad. You have to rent pool towels; think this should be something which should be given to guests for free. The gym was tiny and barely had any equipment - they need dumbbells at the very least. It was impossible to get a sun-bed around the main pool as people would put their towels down from silly o’clock in the morning. The all inclusive stops at 10.30pm so you have to pay for your drinks after that time and the cocktails need improvement. You do not get free bottles of water during the day and the fridge in the hotel room is not replenished. You can only get bottles of water during lunch or dinner in the buffet.
9,0
Purpose of trip: Leisure trip
What was the highlight of Grand Hotel Holiday Resort
Relax stay chasing the summer :)
We loved the pools, tried 2 from 3. Although we couldn't use them a lot as they're not heated, and we stayed there begining of October. The room cleaning was good and regular (every day). Overall, the hotel takes the sanitary protocol seriously. There was even a doctor coming every morning that could take your PCR or mesure your blood pressure. There are 2 beaches in a walking distance, however it'll take you at least 15-20 min to get there. To the one in the village you can get by the hotel free shuttle. Nice territory and the view from the upper part of the hotel. The food in the main restaurant was nothing special but good, we always could find smth to eat. The Greek restaurant of the hotel serves tasty food with nice presentation. There is a small shop in the hotel + 2 other ones near by with the essential things + a bit of souvenirs. Enough if you want to make a sandwich, buy yogurs, wine or some last minute souvenirs. As it's normal for these kind of shops, they're a bit pricy. There is a bus stop just by the hotel entrance if you want explore the island. Special thanks to the reservation team of the hotel ! :)
There is no map anywhere. I suppose that before they gave it to you during the check-in. But now because of the covid, they put useful info to their app (and it's good), but they forgot to put the map... And the hotel is big, has many facilities, some activities in different places. So, you're obliged to ask these kind of questions on the reception. The receptionists seemed a bit lost sometimes (language?), but helpful, so, we managed to get all info needed. The hotel is a bit far away from the beach but we knew this when we booked the hotel. There was no need for us to go to the animation, we heard everything in the room :)), while we were not next to the main pool but on the next line from it. However, from the point of view of the mobility it's very good position, and still you hear less comparing with the rooms just near the pool. The desserts in the main restaurant. Most of them were not good as per our taste. The hotel has rooms quite high on the hill. Was not an issue for us, and there is a hotel shuttle that can get you there. But can be a pb for somebody, so mentioning it here.

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